1. Who we are and how to contact us
Controller/Operator: Jackie Fontaine Productions
Email • Effective date: May 12, 2026
2. Information we collect
Information you provide: contact details, booking inquiries, messages, email newsletter sign‑ups, shipping and billing details, returns information, contest entries, user‑generated content.
Transaction data: order details, payment amounts, refund history. Card data is processed by our payment processors; we do not store full card numbers.
Event and ticketing data: show selections, venue, seat or access preferences where applicable.
Technical data: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, and timestamps.
Cookies and similar technologies: pixels, tags, local storage to enable core functionality, analytics, personalization, and advertising measurement. See Cookies section.
Social and media embeds: if you interact with embedded players or social widgets, those services may receive data under their own policies.
3. How we use information
Provide and operate the Services, process orders, ship products, and provide customer support.
Manage events, ticketing links, guest lists, promotions, and contests.
Send transactional communications and, with consent or as permitted by law, marketing communications.
Personalize content, recommendations, and offers.
Monitor performance, debug, prevent fraud and abuse, and maintain security.
Comply with legal obligations and enforce our Terms.
4. Legal bases for processing (EEA/UK visitors)
Contract performance, legitimate interests, consent, and legal obligation, as applicable. Where consent is required, you may withdraw it at any time.
5. Sharing and disclosure
Service providers and processors: e‑commerce platforms, payment processors, fulfillment and shipping, email service providers, analytics, security, and site hosting. These parties may only process data per our instructions.
Event partners and venues: to coordinate admissions, access, or special accommodations where needed.
Legal and safety: to comply with law, enforce our Terms, or protect rights, safety, and property.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
We do not sell personal information for money. Certain disclosures may be considered a “sale” or “sharing” for targeted advertising under some state privacy laws; see Your Privacy Choices below.
6. Cookies and analytics
We use cookies and similar technologies for site functionality, analytics, and marketing measurement.
You can manage cookies in your browser settings and, where available, through our cookie banner or preferences center.
We may use analytics tools (e.g., Google Analytics) and advertising pixels. These providers may set their own cookies. See their policies for details.
7. Email, SMS, and marketing
You may receive transactional emails related to purchases or service notices.
With your consent or as permitted by law, we may send newsletters or promotional messages. Opt out any time via the unsubscribe link or by contacting us.
8. Contests, promotions, and UGC
If you enter a contest or promotion, we process entries to administer the program, select winners, and fulfill prizes. Additional Official Rules may apply and will govern if inconsistent with this Policy.
If you submit content, you grant permissions described in the Terms. Do not submit content you do not have rights to share.
9. Retention
We keep personal information only as long as necessary for the purposes in this Policy, including legal, accounting, or reporting requirements. Retention periods vary by data type and context.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
11. Children
Our Services are not directed to children under 13 (or the age of digital consent in your region). We do not knowingly collect personal information from children.
12. International data transfers
If you access the Services from outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws. Where required, we use appropriate transfer mechanisms.
13. Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, object to or restrict processing, or withdraw consent.
To exercise rights, contact us using the details above. We may need to verify your identity and request limited additional information.
14. California and certain U.S. state disclosures
Categories collected: identifiers, commercial information, internet activity, general geolocation, and in limited cases inferences.
Sources: directly from you, your device, service providers, and partners.
Business purposes: as described in How we use information.
Sharing for targeted advertising: We may share identifiers and internet activity with advertising partners. You can opt out via “Do Not Sell or Share My Personal Information” and by adjusting cookie preferences.
Sensitive information: We do not use or disclose sensitive personal information for purposes requiring a right to limit under the CPRA.
Non‑discrimination: We will not discriminate against you for exercising privacy rights permitted by law.
15. Your privacy choices
InpOpt out of marketing emails using the unsubscribe link.
Manage cookies via the banner or browser settings.
Opt out of targeted advertising where offered via our “Do Not Sell or Share” link or global privacy controls supported by your browser.ut
16. Third‑party links and services
Our Services may link to third‑party sites or embed third‑party media players and social tools. Their data practices are governed by their own policies.
17. Changes to this Policy
We may update this Policy from time to time. The Effective date above reflects the latest version. Continued use of the Services after changes indicates acceptance.
18. Contact
Privacy questions or requests: Email us